1. Introduction
Welcome to our online store!
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the terms described below.
2. Information We Collect
We collect the following types of information to process orders and improve your shopping experience:
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Personal Information
Name, contact number, email address, and shipping/billing address. -
Payment Information
Payment details (processed securely through our payment gateway).
Note: We do not store your credit or debit card details. -
Technical Information
Browser type, IP address, device information, and cookies for analytics and performance improvement.
3. How We Use Your Information
We use the information we collect for purposes such as:
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Processing and fulfilling your orders.
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Sending order confirmations and delivery updates.
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Responding to customer service inquiries.
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Improving website performance and customer experience.
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Sending promotional offers (only if you have opted in).
4. Data Protection and Security
We are committed to ensuring your personal data is safe.
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All payment transactions are processed through secure, encrypted payment gateways.
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We implement industry-standard security measures to prevent unauthorized access, disclosure, or misuse of your data.
5. Sharing of Information
We respect your privacy — your information will never be sold or rented to third parties.
We only share your information with trusted service providers for:
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Order fulfillment (e.g., courier/delivery companies)
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Payment processing
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Website hosting and analytics
All service partners are bound by strict confidentiality and data protection agreements.
6. Cookies Policy
Our website uses cookies to enhance user experience and improve site functionality.
Cookies help us understand your preferences, such as items viewed or added to cart.
You can choose to disable cookies in your browser settings, but this may limit certain website features.
7. Your Rights
You have the right to:
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Access and review the personal information we hold about you.
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Request correction of inaccurate or outdated data.
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Withdraw consent for marketing communications at any time.
To exercise these rights, please contact our Customer Service team.
8. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill the purpose it was collected for (e.g., order processing, delivery).
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Comply with legal, accounting, or reporting requirements.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the updated version will take effect immediately upon publication.
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
📧 Email: ecoride_trading@outlook.com
📞 Phone: 01120703244